Legal
Privacy Policy
How HyperPerfect collects, uses, and protects your personal information.
Last revised – Mar 2025
HyperPerfect ("HyperPerfect," "we" or "us") is committed to protecting the privacy of its clients ("Client," "you" or "your"). This Privacy Policy explains how HyperPerfect collects, uses, and shares the personal information we collect from visitors to our website ("Website").
By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
1. How We Collect and Use Information
We collect personal information from our Website visitors in order to provide them with a personalized, useful, and efficient experience.
Information You Provide to Us
We collect information that you provide to us when you set up an account, use our Services, or communicate with us. This may include:
- Personal Information (e.g., name, postal address, email address, telephone number)
- Payment Information (e.g., credit/debit card number, bank account information)
- Business Information (when registering for an account or licensing our Services)
- Communication Data (data you exchange with us)
Information from Other Sources
We may obtain information from third-party information providers, mergers and acquisitions, or other external sources.
How We Use This Information
We use this information to:
- Operate, maintain, and provide features and functionality of the Services
- Communicate directly with you
- Send Services-related notifications
- Respond to inquiries
2. How We Use Cookies and Other Tracking Technologies
We and our third-party partners use tracking technologies such as cookies, web beacons, and file information to collect usage information including:
- Device & Browser Data (IP address, browser type, ISP, platform type, device type, OS)
- Interaction Data (pages visited, links clicked, frequency of visits)
- Location Data (GPS coordinates, IP-based approximations)
Managing Cookies
You can manage your cookie preferences by:
- Changing your browser settings to notify or block cookies
- Disabling cookies (note: this may affect website functionality)
- Adjusting email settings to prevent tracking
3. How We Share Personal Information
We may share your personal information with:
- Third parties at your request
- Service providers & business partners (e.g., payment processors, analytics providers)
- Marketing partners
- Aggregated or anonymized data recipients
Additionally, we may share information to comply with legal requirements, prevent fraud, with companies under HyperPerfect's corporate umbrella, or in case of a business sale or merger.
4. Client Data
When you use our Services, you may upload Client Data (including personal information of your end users).
- Client Data remains your property
- HyperPerfect processes Client Data on your behalf and in strict confidence
- We do not use or disclose Client Data except as authorized by you
5. Control Over Your Information
Email Communications
- You can unsubscribe from promotional emails via the "unsubscribe" link
- You cannot opt out of Services-related emails (e.g., account verification, security notices)
Modifying Account Information
- If you have an online account, you can modify certain account details
- For further modifications, contact us at [email protected]
6. Data Protection and Security
Data Retention
We retain personal information as long as you have an account, as required by law, and as necessary for legal and regulatory reasons.
Data Storage & Transfer
Your information may be stored and processed in the United States and other countries where HyperPerfect or its partners operate. By using our Services, you consent to international data transfers.
Keeping Information Safe
We use commercially reasonable security measures. No security system is impenetrable. In case of a breach, we will take reasonable steps to investigate and notify affected users.
7. Links to Third-Party Websites and Services
Our Website may contain links to third-party sites not governed by this Privacy Policy. We are not responsible for third-party privacy practices. Please review third-party privacy policies before providing any personal information.
8. Children's Privacy
We do not knowingly collect data from children under 17. If you believe we have collected such data, email us at [email protected].
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. The last revised date will always be noted at the top. Continued use of our Services after changes means you accept the updated policy.
10. Information for California Consumers
Your Rights Under the CCPA
California residents have the right to:
- Request disclosure of collected Personal Information
- Learn the categories of data sources
- Know the purpose of data collection
- See a list of third parties with whom data is shared
- Request data deletion (subject to legal exceptions)
- Opt out of the sale of personal information
HyperPerfect does not sell personal information.
To exercise your rights, contact us at: [email protected]
11. Contact Us
For any questions about this Privacy Policy, please contact us:
Email: [email protected] Address: 600 California St, Floor 11, San Francisco, CA 94108